PERFORMANCE MANAGEMENT DILEMMA AND COUNTERMEASURES IN HEALTH DEPARTMENT OF NAMANGAN PREFECTURE, UZBEKISTAN
Abstract
The public sector, dedicated to producing public goods and delivering services, relies heavily on performance management to enhance efficiency. Management by Objectives (MBO) theory provides crucial guidance for its implementation. This study examines the health department in Namangan Region, Uzbekistan, to analyze challenges in public sector performance management. Key issues identified include: irrational performance targets, incomplete management systems, and weak integration with staff operations. To address these, the paper proposes: establishing strategic performance goals aligned with departmental objectives; improving management frameworks through scientific evaluation systems to ensure transparency and fairness; and strengthening performance assessments tied to employees' actual workloads. These measures aim to elevate overall departmental performance and employee satisfaction.
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